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New Smart Alerts Feature for Task Management at Quatenus

More Efficiency, Less Worry!

At Quatenus, every innovation starts with listening to what our customers need on the ground. Our mission? To make your operations more efficient, predictable, and smooth.

This is why we developed the Smart Alerts for Team and Task Management — a feature designed for those who can’t afford delays or communication failures. Now, every task you create in Quatenus MyTeam comes with an automated notification system, ensuring both your team and your customers stay informed… and in sync.

What’s New in Practice?

Previously, when you scheduled a task, the technician would receive a single initial alert. Now, you can schedule recurring alerts, fully tailored to your operational workflow.

Technician alerts are sent according to your defined deadlines.
Customer notifications enhance transparency, trust, and elevate the service experience.

Key Benefits for Your Operations

Optimized Organization

No more missed tasks! Keep your technical team’s schedule updated and under control.

Reduced Operational Failures

Minimize delays or last-minute cancellations. Result? Greater reliability and efficiency.

Improved Customer Experience

Automated notifications make your customers feel informed, valued, and confident in your service.

Total Flexibility in Configuration

Define who gets notified, when, and how. Adapt the feature to your specific business needs.

How Does It Work?

  • Create the task in Quatenus MyTeam.

  • Schedule alerts for your technician and customer.

  • Alerts are sent automatically, via push notification, SMS, or another chosen channel.

New Task Alerts - Team Management

New Task Alerts - Team Management

In a competitive world, reliability and efficiency set you apart. Smart Alerts ensure no task goes unnoticed, avoiding last-minute surprises and reinforcing your professionalism in the eyes of your customers.

Higher productivity
Fewer errors and delays
Happier customers

Try it now!

Request a personalized demo and discover how Smart Alerts can transform your team’s task management.

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Clients
Unicef
AXA
Luis Simões
ABB
NOS
Grupo Alltech
Coca-Cola
Africell
Galp
BFA
Odebrecht
Sonangol
Vale
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